Payment Policy
Neighborhood Computer Associates primary focus is technology repair and consulting, we are not a finance company. However if you are unable to make a full payment by the due date on your invoice, please contact us and we will help you make payment arrangements. The following policy will automatically be applied to all accounts unless you contact us to make additional arrangements.
Payment Terms
By default all payments are due upon receipt of invoice; there is a 15 day grace period for “Due Upon Receipt” invoices to allow for mailing. Some customers may be granted a 15 or 30 day term on their billing cycle depending on their credit, payment history, and or size of the project. The due date will be specified on the invoice. If the balance is not paid in full by the due date, a late fees may apply.
Grace Period
There is a 15 day grace period past the due date of “Due Upon Receipt” invoices to allowing for mailing. There is a not a grace period for NET-15 and NET-30 accounts.
Monthly Payments
Customers who are unable to pay the invoice in full may make monthly payments with a minimum of 10% of the outstanding balance with a minimum of $45. A minimum payment is due on or before the due date on the invoice or before the last day of the month following your latest statement. For example, if you received a statement dated July 31st, your minimum payment would be due before August 31st.
Late Fees
Any balance outstanding beyond the due date on the original invoice is subject to a 1.5% (18% annual) monthly late fee on the outstanding balance. This charge is assessed on your monthly statement.
If a minimum payment is not received by the invoice due date or as defined under monthly payments, a $20 late fee will be assessed on the account.
Returned Check Fees
If your check is returned to our bank as NSF (Non-Sufficient Funds) we will send you an invoice for the amount of the check plus a $25 returned check fee. Some banks may send your check through an automated collections process then forward the payment onto us. Neighborhood Computer Associates has no control over this process or control of any additional fees your bank may charge you. The $25 we charge is to cover the expenses incurred on us due to the returned check.
Account Suspension
Accounts that have not made a minimum payment within a 45 calendar day period shall be eligible for suspension. To have your account reactivated all minimum payments along with any late fees incurred shall be paid before reactivation. Neighborhood Computer Associates reserves the right to terminate any account at any time. All invoices for services rendered and fees shall be paid upon termination.
Collections
In the event an account goes for 90 days without a minimum payment, the account may be handed over to a collection agency to collect the full amount owed including invoices, and any additional fees. Once an account is handed over to collections you should deal directly with the collection agency, Neighborhood Computer Associates will have no control over the account at that point.
Payment Methods
We accept the following payment methods:
Cash: Accepted In Person
Personal or Business Check: Accepted in person and by mail
Credit/Debit Card or PayPal: On our website www.neighborhooodca.com
Policy Updates
Neighborhood Computer Associates reserves the right to make updates to this policy at any time. The latest version of this policy will be available on our website at http://www.neighborhoodca.com/policy/payment or by calling 812-618-062 and requesting a copy by mail.